Contact us
Whether you need a question answered, support whilst on holiday or would like to chat with one of our local property experts about letting your property, our dedicated local teams and national customer support teams are here for you.
I'm currently on holiday
Specific local and emergency phone numbers for your holiday property can be found in your arrival documents (sent by email) and your online account:
Go to my accountIf you did not create an account when booking, you can create an account now.
I have a property to let
Information about our letting services, including contact details for local property teams, can be found on our property letting page:
Letting with us
Customer support
Our customer support teams can help find the perfect property for your holiday, manage existing bookings and provide answers to property, booking and general enquiries.
Call us
01629 363309
Available 9am-5pm Monday-Saturday.
Our teams will answer your call as soon as possible. During busy periods this may take 15-30 minutes.
Email us
enquiries@
derbyshirecountry
cottages.co.uk
For non-urgent enquiries.
We aim to respond to emails within 2 working days.
Our local offices
Matlock
Address:
Cambridge House, North Church Street, Bakewell, Derbyshire, DE45 1DB
Office phone:
01629 363309